For hearing impaired customers at a Starbucks in Guangzhou's Yuexiu district, ordering coffee can be much easier. Starbucks China on Sunday opened its first store with sign language capability in the city's oldest downtown area to offer more possibilities to the deaf and hard of hearing community.
The store employs people with hearing challenges and provides equal training opportunities. All employees in the store are professional baristas and can communicate in sign language. The store also is aimed at raising awareness and understanding of deaf and hearing impaired experiences in the workplace, according to Starbucks.
To nurture talent and create more opportunities for the deaf workforce, Starbucks has partnered with the Guangdong Deaf People Association to offer professional skills training and sign language courses.
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